I've asked before for what specific steps should be taken and no one ever says anything. I've talked about this with Ceoli privately and she replied that she is not sure that there is anything that can be done by the moderation staff, that "it's not a moderation issue, it's a culture issue".
Please correct me if I got that wrong, Ceoli. You know we've been beating this particular dead horse for about a year.
I am pleased to see JKelly finally joining this discussion.