Originally Posted by Helo
Hopefully it was resolved satisfactorily.
Seeing as the original post was made less than 2 hours ago and deleted half an hour afterward, I will go out on a limb and guess that, on the contrary, it was not only not resolved, but after making the post, the OP read the forum guidelines and realized that they didn't want their relative's private business posted on the internet for all to see - forever - so they thought better of it and erased it.
...which is what that 12-hour edit window is there for. Smart person.