View Single Post
Old 09-19-2011, 09:28 PM
SNeacail's Avatar
SNeacail SNeacail is offline
Senior Member
Join Date: Aug 2010
Location: Near Disneyland
Posts: 1,703

Avoid "Why" questions as they tend to put the other person on the defensive. I guess it also ties into the "I" vs "you" statements.

"Why does this subject make you so upset?" vs "I'm struggling to understand your depth of emotion to this subject!"
Reply With Quote